Crucial Conversations: Tools for Talking When Stakes Are High
By Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler
Do you want to know how to speak with people from a position of advantage when a “crucial conversation” comes up? Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler will teach you how to overcome objections and deal with difficult situations involving your superiors or co-workers. While you communicate to build more fruitful relationships, you’ll improve your progression along your career path and enhance your physical health.
