10. Telling the truth is a great confidence booster
There are many ways of telling the truth. Therein lies the art of diplomacy: stating things in a way that will not be hurtful.
11. What’s done is done, there’s nothing I can do to change it
You cannot change what you did, but you can do something about what you did. And that is apologize for it.
12. No sense in dredging up bad memories
Actually bringing up bad memories may help clarify them so they will turn into fond thoughts.
We hope we inspired you to pick up the phone or shoot off an e-mail saying, “I´m sorry!”
