How to Handle Toxic & Passive-Aggressive EmailsCHANGE THE NAME OF THE GAME
Reader, you likely know by now that the right answer is none of the above. “I would suggest stop the emails and pick up the phone,” says Perez-Litwin. “This will help clarify what’s truly going on.” When dealing with a passive-aggressive person, you may have to “give them the space and the opportunity to express themselves to you. Avoid responding with anger and come across as supportive, but clear on how their behavior is not productive,” she adds. And whatever you do, do not engage in battle. Instead, this becomes an opportunity for you to take a deep breath and rise above: