Internet Marketing, Inc. recently took an informal poll of their employees to get their take on the do’s and don’ts of ending emails. ‘Thanks’ and ‘Thank You’ won by a landslide, while ‘Best’ was the runner up. ‘Regards’ and any variation of it were the least favorite. A common pet peeve is email sign-offs that sound sound like passive-aggressive commands. For example: ‘Look forward to hearing from you’ or ‘Thanks’ at the end of an email asking someone to do something. ‘Thanks’ is perfectly fine when you are actually thanking someone after they’ve done what you asked.
