2. User-Friendly
If you want to establish a relationship with your bank and have someone to consult with as your needs change and grow, find out about their customer service in that area. Ask if they offer education and seminars.
3. Hours & Branch Locations
If you prefer to do most of your banking at the bank, consider convenience of branch locations and hours. Also, if you work full-time, you may want to take into account that some banks offer Saturday lobby hours, in order to minimize late-night ATM stops.
