5. Verbalize Your Understanding of How the Other Person Feels
Try mirroring the other person’s position by verbalizing your understanding of how he or she feels. This helps you focus on the other person’s needs. For example, you can say: “I understand you are hurt because I went out without you last night.” And ask if you are correct in your assumption. Doing this helps to frame the discussion, giving you and your partner a more focus approach to the issue at hand.
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