So the question isn’t whether or not you should get a tablet, the question is which one? Say hello to the new kid in tablet town, the Kindle Fire. This device has all sorts of cool features that set it apart from the competition, especially in the customer support arena. According to Amazon CEO Jeff Bezos, “What we wanted to do was to elevate that tech support customer experience by bringing a tech support person…directly on your screen and giving them the ability to see what you’re doing.” And it doesn’t stop there. Here are 15 very cool reasons to get your hands on this new product. You can thank us later for transforming your life.