First, the application form might get shorter. Like, 50% shorter. No more 20-page novels about your bowel movements. They want a postcard. A very polite postcard.
Second, video assessments could replace face-to-face meetings. So you can argue about your back pain from your own bad chair. The furniture designer will judge your posture on screen.
Third, they’re adding a “human touch” filter. Every decision gets a once-over by someone who cries at dog commercials. That’s the goal, anyway.
DWP PIP Review Changes in 2026 - What Every UK Claimant Must Know?
The Most Unexpected Expert
There’s a person on the board who studies pigeon migration. Why? Because they argued that unpredictable life, like a bird’s flight, can’t be measured by ticking boxes. Deep, right?
Another expert is a retired magician. He knows how to spot sleight of hand. His job? To spot when the system is hiding the truth from you. I love this.
And one person is a chef who cooks for people with illnesses. They’ll decide if “ability to prepare a meal” means making a sandwich or a three-course dinner. Let’s hope it’s toast.