First, the big, confidence-crushing truth: most electronics, tablets, and laptops have a 14-day return window. That’s it. If you bought that laptop on a Tuesday, you have exactly two Tuesdays to change your mind. After that, you’re basically married to it.
Surprising fact: Staples considers “day one” as the day you order, not the day it arrives. So if delivery took three days, you already lost three of your fourteen. It’s like a relationship where your anniversary starts on the first date, but your partner forgets to show up.
What About Regular Office Supplies? The “Binder of Shame” Test
Good news: pens, paper, and those mysterious eraser bricks? You get 30 days. Even if you opened them. Even if you sniffed them. Staples will take back that pack of mismatched highlighters, but please don’t bring back a half-used ream of paper with coffee rings on it. That’s a hard no.
And here’s the kicker: ink and toner cartridges have a special rule. If you opened the box and installed it, you cannot return it. Staples assumes you printed your novel on it and now want a refund. They’re not wrong, but they’re not kind about it either.