Halifax Is Closing Several Bank Branches as Customers Use Online

Halifax Is Closing Several Bank Branches as Customers Use Online

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Halifax is shuttering 47 branches across the UK, which sounds dramatic until you realize they still have over 600 left. It’s like trimming the dead leaves off a plant, except the leaves are made of glass, security alarms, and uncomfortable chairs with armrests that prevent napping. The closures are concentrated in places like Scotland, the North West, and the Midlands—basically, anywhere you might still find a friendly face and a pot of tepid tea.

What’s truly surprising is that this isn’t even the biggest closure wave. Lloyds, which owns Halifax, also axed 117 branches earlier this year. Together, they’ve closed more branches than I’ve had hot dinners this decade—and I eat a lot of hot dinners. The pattern is clear: banks are betting that you’d rather stare at a pixelated “Please wait” screen for 20 minutes than walk 15 minutes to a building.

Full list of 46 Halifax bank branches closing in 2025 | UK | NewsFull list of 46 Halifax bank branches closing in 2026 | UK | News

But What About the People Who Actually Like Branches?

Here’s where it gets tricky. Halifax promises they’re “supporting customers through the transition,” which is banking-speak for “we’ll give you a pamphlet and a sad face.” They’re also boosting their mobile app and investing in “digital ambassadors”—people who stand around with tablets and look enthusiastic. I suspect they’re the same folks who used to tell you about “new savings plans.” Now they just say, “Have you tried the app? It’s green.”

The real losers here are the vulnerable customers: the elderly, the less tech-savvy, and anyone who still writes cheques with a fountain pen. For them, a bank branch isn’t just a place to cash a pension—it’s a social hub, a chance to complain about the weather, and the last remaining spot where a human being will look them in the eye and say, “Your balance is £47. Sorry.” Halifax says they’ll provide “shared banking hubs” and “telephone assistance,” but let’s be real: that’s like offering a lifeboat made of soggy cardboard.

山口 彩花
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山口 彩花

グルメと旅を愛するフリーライター。全国各地の隠れた魅力を独自の視点から紹介します。