Okay, so you've got your item and you're ready to return it - now what? The first step is to get in touch with Bag'n Baggage's customer service team, either by phone or email. They'll give you a return merchandise authorization (RMA) number, which is like a secret code that lets them know you're sending something back.
Once you've got your RMA number, it's time to pack up your item and send it back to Bag'n Baggage. Make sure to use the original packaging if you still have it, and don't forget to include any accessories or instructions that came with the item. And please, for the love of all things good, use a trackable shipping method - you don't want your return to get lost in transit.