Here’s the good news: Alo gives you a full 30 days from the date of delivery to change your mind. That’s like having a "cooling off" period for clothes, similar to the one you wish you had after eating that third slice of pizza at 2 AM. You don’t need a special reason either. “It just didn’t spark joy” is a perfectly valid excuse.
Just make sure the items are unworn, unwashed, and have the tags still attached. Think of the tags as the "check engine" light for returns. Remove it, and you’re driving a return policy that’s suddenly broken down on the side of the road.
Also, keep the original packaging if you can. It’s not strictly required, but it makes the process feel like you’re sending a gift back to a friend rather than tossing a tantrum in a cardboard box.
The "Oops, I Tried It On" Exception
Let’s be real: you have to try it on to know if it fits. Alo understands the sacred ritual of the "try-on dance." So, you can carefully try on the items over clean underwear. Do not wear them for a full spin class, a yoga session where you sweat like a waterfall, or a trip to the grocery store to "test the stretch." The minute you return them smelling like eucalyptus and determination, the policy gets a little fuzzy.
Loft Return Policy 2026 | 30 days Easy returns and exchange window
If the item has a hygiene sticker (like on bras or bralettes), consider that sticker a sacred contract. Peel it, and the return is void faster than your New Year’s resolution to do a headstand every morning. Common sense, people!
