UPDATED June 17th, 2017
We all have awkward encounters from time to time. We say things that we don’t mean, we make a (literal and figurative) mess, we forget people’s names, we go in for a hug when a handshake would do just fine…we aren’t perfect, and we make mistakes, even at work. But while social encounters can be forgiven and forgotten, business etiquette needs to be treated with a bit more sensitivity.
After all, your career is on the line. As Forbes reports, according to Jessica Kleiman, co-author of Be Your Own Best Publicist: How to Use PR Techniques to Get Noticed, Hired, and Rewarded at Work, “often people let mistakes and crises cripple—even paralyze—them, but bouncing back from roadblocks in your career is not as daunting as you might think. I really believe that every crisis is an opportunity; most errors are reversible, so it’s important to remember that how you respond in tough times shows who you are as a person as much, if not more, than how you are in good times.”